Commercial Relationship Manager – Non Bank Lender

• Maintain and grow an existing lending book of high profile clients
• Attractive remuneration with market leading commission structure
• Work under the guidance of a strong leader

Why is this job for me?

As a specialist non-bank lender offering bespoke and tailored finance solutions to a niche part of the market, this organisation continues to go from strength to strength. As a result they have an immediate need for a Commercial Relationship Manager, who is dynamic, personable and result-driven and have a knack for developing new business opportunities while building long lasting relationships.

What will my day to day look like?

Within the role, you will directly report to the Head of Commercial and be responsible for managing a large existing book of high profile clients, acting on and closing referrals and finding new opportunities to actively grow the client book.

Originations & Deal Management

• Managing and originating Commercial finance enquiries, including all aspects involved in the lending sales cycle as well as complete product suite. Day to day interactions could cover commercial property, business acquisition loans, equipment, cars, fit outs to support professional clients with their next move.
• Collating all necessary information required for loan applications and submitting this into the CRM (Dynamics 365) and lending systems and those of the external funders as appropriate.
• Working collaboratively with internal teams to ensure they have everything they need to execute credit application process, in line with brand promise.
• Dealing with medical professionals as well as all industry participants ensuring a smooth and seamless experience from all involved from start to finish.
• Acting as the primary contact for all stakeholders involved, including prospects & clients, equipment & accountant referrers, internal staff and external lenders throughout the finance process.

Account Management & Business Relationships

• Always acting as a brand representative with the ability to move between different situations and scenarios with the client’s best interest as number one motivation.
• Maintaining and nurturing client relationships, developing an in-depth understanding of client’s ambition (short term and long goals) and current challenges; help clients strategize and achieve long term /high level goals.
• Maintaining and developing ongoing business relationships with referrers, lenders, and other third-party relationships as appropriate.

Marketing

• Developing a sales and marketing plan in collaboration with the Head of Lending and as well as other stakeholders to recognise new opportunities and further business development.
• Attending trade shows, events, engaging in social media activities (blogs, podcasts) to build company and individual profile

Key Requirements

• Extensive knowledge in a business lending environment, including compliance, credit and documentation processes.
• Strong relationship management, rapport building skills

Skills

• Exceptional communication (verbal & written) coupled with superior relationship management skills to ensure a seamless client experience.
• Strong stakeholder engagement skills (internally and externally)
• Strong numerical aptitude and ability to think outside the square
• Excellent time management skills

Abilities

• Strives for excellence and ‘value add’ in everything they do (extra 20%)
• Solutions oriented and help others to learn and consider other perspectives to deliver best outcome.
• Builds positive/ constructive relationships both internally & externally aligned with our core values.
• Remains calm under pressure and ability to manage multiple competing priorities.

Experience

• Experience working within banking, finance, medical, insurance, sales, customer service industry.
• Experience within industry support roles such as sales support, relationship managing, lending associate, or similar.

Sounds great! What’s next?

If you’re ready to accelerate your career with a specialist lending who is who is kicking goals and growing at pace, we’d love to hear from you.
Apply now to explore this opportunity further!