Internal Tech Support Customer Service / Call Centre – Big 4 Bank – Hobart

Other Contract or Temp

Holly is passionate about the Financial Services Industry and is an expert in her field. Holly is passionate about making recruitment personal. She understands the need for honesty, integrity and compassion in her work. She aims to make the recruitment process seamless and an enjoyable experience for both candidates and clients.

Recruiter :
Holly Charters

Holly Charters
  • 6-month contract with opportunity to extend/go permanent
  • Ongoing training and development oppourtunites
  • Big-4-Bank!
Why is this a great opportunity for me?

Our client is a multi-award winning Big-4-Bank with office across the globe, with world class training and an excellent growth culture.

Are you ready to embark on a thrilling journey into the world of customer service? Look no further – we're searching for vibrant, enthusiastic individuals to join our Customer Service  team in the heart of a successful big 4 bank!

What's In It For You?


Rocket-Powered Career Growth: Launch your career into new heights with endless opportunities for advancement. We believe in nurturing your skills and propelling you towards success!

Banking Bonanza: Dive into the dynamic world of finance and become a wizard of wealth wisdom! From deposits to withdrawals, you'll be the guide for our customers on their financial voyage.

Star-Studded Team: Become part of a team that feels more like family. Our star-studded cast of colleagues is here to support, inspire, and laugh with you every step of the way.

Your Voice Matters: Be the maestro of communication! Your ideas, feedback, and creativity will be the driving force behind making our customer experience even more exceptional.
  
Company benefits:
  • Team Leaders/Management who want to nurture your potential and support your career path
  • After 6-months, you may have the opportunity to extend or go permanent, depending on business needs and your performance
  • Diverse and inclusive culture with a family feel
What will I be doing on a day to day basis?

This role will require working in a high-volume environment which is busy and fast paced.

Your daily tasks will include:
  • Taking inbound phone calls in a call centre environment – supporting the internal employees with tech related queries
  • Training provided (3 week programme)
  • Hours – 8 hour shifts 7am – 7pm (flexibility with the shifts)
  • Office based work – 5 days a week
What skills/experience do you need?

You have prior experience within customer service or processing role with a strong customer focus and a sense of urgency to meet customer expectations in short time frames.
  • Even better if you have Banking/Finance experience in a call centre/contact centre environment 
  • Interested in technology and tech savvy
  • Friendly/engaging personality
  • Would be interested in a long term career in tech
  • Strong communication skills - both written and oral 
  • Great attention to detail 
  • The ability to work well under pressure and with high volumes of workload
Sounds great! How do I apply? 

This is a great opportunity to join a large organisation that are well known for supporting their staff and offering long term career opportunities.  For this rare chance to progress your career, please upload your Resume now!

Referral reward: $500

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