Graduate Sales & Client Services – Precious Metals / Commodities Trading Firm

• Global precious metal company experiencing high growth
• Role offers a variety of sales and service
• Great package and generous commission structure

Why is this the company for me?

Our client is a proudly Australian brand and one of the largest precious-metal service groups in the APAC region. They design, manufacture, and distribute premium precious-metal products worldwide offering everything from refining and minting to findings and vaulting. This is a business with deep heritage, global reach, and a reputation built on trust.

What benefits can I enjoy while working here?

• Supportive team environment and a genuinely great work culture
• Ongoing learning and development opportunities
• Birthday celebrations and end-of-year events
• Wellness leave
• Reward and recognition program
• Regular performance reviews

Why is this role for me?

If you’re a Customer Service and Sales Specialist looking for a long-term, stable career with a high-performing, fast-paced, and energetic Sydney team this is your opportunity.

Please note: This is a 100% phone-based role.

While you will work across two office locations (CBD & Inner West), your day-to-day client interaction is entirely over the phone. Confidence, clarity, and comfort speaking with HNW clients by phone are absolutely essential.

What will my day-to-day look like:

• 100% phone-based client engagement
• Speaking with a wide range of clients luxury, retail, SMSF, and high-net-worth individuals
• Working with gold, silver, platinum, and palladium products

You’ll provide expert guidance to help clients with their precious-metal purchases bringing enthusiasm, professionalism, and strong product/market knowledge to every call.

You will also:

• Build strong connections with customers managing new and existing client portfolios over the phone
• Promote products, storage solutions, and services
• Support broader business development goals
• Help new leads place their first transaction and manage ongoing relationships
• Stay current with legislation and market updates
• Conduct KYC, compliance checks, and onboarding tasks
• Provide expert knowledge on precious metals
• Work proactively to achieve sales budgets and targets
• Assist with data analysis and financial reporting
• Support dispatch (stock management) and cashroom tasks as required

What skills and experience do I need?

A Finance, Commerce, or Business graduate or someone with proven sales and client-service experience. You’re confident building strong client relationships, and you thrive in a KPI-driven environment.

You also have:

• Full working rights in Australia, no work restrictions
• Excellent verbal and written communication skills
• Strong multitasking abilities in a busy, fast-paced setting
• A positive “can-do” attitude and collaborative mindset
• The ability to set and deliver on sales goals
• An interest in precious metals or commodities
• Experience working in a high-volume environment
• MUST have full working rights in Australia to apply

How do I apply?

To be successful you MUST have full working rights in Australia! If you have the skills and experience outlined above and this role sounds like the perfect fit please upload your resume today.

For any questions, please contact Briana Cowell at Succession Recruitment [email protected] I cant wait to meet with you!