Entry Level Graduate – Customer Service – Financial Services

Sydney CBD Permanent / Full Time

Holly is passionate about the Financial Services Industry and is an expert in her field. Holly is passionate about making recruitment personal. She understands the need for honesty, integrity and compassion in her work. She aims to make the recruitment process seamless and an enjoyable experience for both candidates and clients.

Recruiter :
Holly Charters

Holly Charters
  • Locations in CBD and other Sydney areas
  • Grow your career within Financial Services
Succession Recruitment is Sydney's top financial services specialist recruitment agency. Our clients range from leading banks to Wealth Management groups and Financial Services companies

Why is this job for me? 

  • Global Stockbroking Firm
  • Join a team with an established and rapidly growing industry leader!
  • Award winning company with a supportive culture
  • Grow your career within the Financial Services space
  • CBD & Chatswood locations 
  • Do your RG146 qualification 
  • World class training 
Company benefits:
  • Free breakfast and coffee every day
  • Day off for your birthday!
  • Each year you work there, you get extra annual leave!
  • Be part of the volunteer programme/Charity Committee!
  • Get involved with the ‘Ninja’ reward/training programme
  • Discounted rates at various retail stores!
  • Take out novated leases on vehicles!

What will my day to day look like? 

You will be working as a Customer Service representative, where you will be responsible for a wide range of responsibilities. These include:
  • Provide superior levels of internal customer service by responding to and managing inbound stakeholder enquiries, complaints and issues relating to the stockbroking platform
  • Managing high volume inbound calls, emails and live chat
  • Identify opportunities to improve the processes 
  • Undertake investigations in respect to stakeholder requests and/or as a result of exception based issues
  • Process applications within agreed turnaround times
  • Complete general administrative duties as required
  • Practise prudent risk management by identifying and responding to business risks
What skills do I need? 

You are a recent graduate with a passion and interest in the Stockbroking/Banking industry. You are motivated to learn and work hard in a fast paced, high volume environment. 

You also have:
  • Administration and/or Customer Service experience
  • Excellent written and verbal communication skills
  • Strong processing skills and high attention to detail
  • Strong Excel skills
  • Great technological skills
How do I apply? 

If you are looking to commence or continue your professional career in financial services, click apply and upload your resume now!

Referral reward: $500

> Banking & Finance

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