Entry Level Customer Service – Inbound and Outbound Support – Big 4 Bank

Sydney CBD Contract or Temp

Holly is passionate about the Financial Services Industry and is an expert in her field. Holly is passionate about making recruitment personal. She understands the need for honesty, integrity and compassion in her work. She aims to make the recruitment process seamless and an enjoyable experience for both candidates and clients.

Recruiter :
Holly Charters

Holly Charters
  • 12-month contract with opportunity to extend/go permanent
  • Ongoing training and development oppourtunites
  • Big-4-Bank!
Why is this a great opportunity for me?

Our client is a multi-award winning Big-4-Bank with office across the globe, with world class training and an excellent growth culture.
Company benefits:
  • Team Leaders/Management who want to nurture your potential and support your career path
  • Located close to public transport in the CBD
  • 12 month contract with potential to extend or go perm
About the role

Rate: $34.58 per hour + super

Roster: 8 AM - 6 PM, rotating

Location: CBD office with potential WFH flexibility after training

Are you ready to join a prestigious Big 4 bank and become a part of a vibrant and dynamic team in the heart of the city? We are seeking enthusiastic Customer Service Representatives to assist in upgrading our legacy suite to a new terminal. 

What will my day to day look like?

This role involves processing tasks, managing inbound calls (20-30 per day), and making a majority of outbound calls.

You will also:
  • Upgrade and transition from legacy systems to new terminals
  • Handle inbound customer calls efficiently
  • Proactively make outbound calls to ensure smooth transitions and support
  • Perform various processing tasks as needed
What skills and experience do I need?

You have excellent communication skills and a positive, hardworking attitude. You love learning and helping people. You are keen to learn and grow within the bank.
  • Experience in customer service is a plus
  • Recent Finance graduates are encouraged to apply
  • Ability to work in a fast-paced environment
  • Excellent communication skills and a friendly demeanour
What are the perks of the job?
  • Join a young, fun team where everyone gets along well
  • Work in a central CBD office with the potential for work-from-home flexibility once fully trained
  • Competitive hourly rate with additional superannuation benefits
  • Gain experience working for a reputable Big 4 bank, enhancing your career prospects
If you are eager to start your career in a supportive and engaging environment, apply now! We look forward to welcoming you to our team.

Referral reward: $500

> Banking & Finance

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