Client Service Officer – Portuguese Speaker – FX/CFD Trading Platform

Sydney CBD Permanent / Full Time

With over 15 years experience working across Wealth Management, Banking and Custody in various senior management positions in Financial Services Paul is now utilising that experience along with his network to find talent for clients in the recruitment space for all mid-senior level hires.Areas of expertise include Wealth Management, Stockbroking, Financial Markets, Treasury and Custody Services.

Recruiter :
Paul Richardson

Paul Richardson
  • Global CFD and Forex Broker
  • Varied role with great career progression opportunities
  • Exceptional training from industry experts
What will my day to day look like?

You will be responsible for supporting all Portuguese speaking clients and some English-speaking clients to navigate the MT4/5 Trading platform which involves answering their questions and queries relating to their trading account. 

You will also:  
  • Answer incoming phone calls
  • Support and work closely with the Head of Customer Support
  • Troubleshoot technical issues
  • Direct customers to the correct department
  • Respond to customer queries via email and live chat
  • Work with colleagues or partners in overseas offices  
What skills and experience will I need?

You have at least one year of experience in a client service role ideally within Financial Services with a genuine interest to work in Financial Markets. You are eager to learn, you love a challenge, and you are an excellent team player.  

You also have:  
  • Strong Computer literacy skills with excellent working knowledge of Microsoft Office
  • Fluent verbal and written Portuguese (Additional languages are an advantage)
  • Flexibility with start and finish times
Even better if you have:  
  • RG146 certificate
  • Knowledge and experience in FX

Sounds great! How do I apply?

If you are looking to commence or continue your professional career in financial services, click apply and upload your resume now! or call Paul Richardson 0421 744 322

Referral reward: $500

> Banking & Finance

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